Built around ServiceNow. Proven since 2020.
We are 26 certified ServiceNow consultants in Bangalore. Partners and enterprise teams use us as their offshore delivery team, working your hours and under your brand from kickoff to go live.
26 certified26 certified consultants
ServiceNow only
100% retained100% retention
Since 2020
GlobalGlobal delivery
From Bangalore
26
Certified consultants, ServiceNow only
100%
People retention since 2020
4 yrs
Longest unbroken client placement
100+
ServiceNow certifications on the bench
Why teams call us
The right offshore partner should make delivery feel clearer, closer and more dependable. Here is what that looks like with Hapta.
Meet the consultants who will join your delivery team before the work begins.
What that means for you
You interview each person, and the profile you approve is the person in your stand-up from day one. Continuity is built in, not promised later.
Choose from consultants whose ServiceNow experience maps to the work in front of you.
What that means for you
Every profile comes with certifications, production history and module-specific context, so you can make decisions with real evidence in hand.
Build a delivery rhythm with reliable access to the people doing the work.
What that means for you
We agree meaningful working-hour overlap before the engagement starts. Our teams already support UK, CET, AEST and US hours every day.
Incident, request, change and problem shaped around how your service desk actually runs. 19 consultants with production ITSM behind them, 13 of them at advanced level, so design decisions get made in the room rather than escalated.
Read moreDiscovery, service mapping and event management wired into a CMDB people trust. We treat data quality as the deliverable, not a follow-up phase, because every downstream module leans on it.
Read moreSecurity incident response and vulnerability response built with your security team, not handed to them. Nine consultants with production SecOps delivery, five of them advanced, including a lead architect on the same account since 2022.
Read moreRisk, policy and compliance running on live platform data so audit evidence collects itself instead of being assembled the week before a review. Our deepest bench: 13 production-experienced consultants.
Read moreEmployee service delivery for organisations spread across countries and languages. Eleven consultants, five advanced, with multi-region rollout experience where local HR rules differ in every market.
Read moreCustomer and field service joined up, so a case moves from contact centre to back office to the engineer on site without anyone retyping it. Fifteen production-experienced CSM consultants, six advanced.
Read moreThe work that decides whether the platform feels like one system or five. Nineteen consultants with production integration delivery, eight advanced, across ERP, identity, monitoring and finance estates.
Read moreNow Assist, AI Agent Studio and Task Intelligence, live on client accounts today rather than sitting in a demo deck. Led by a dedicated GenAI lead who has been on this work for two years.
Read moreRetention
Offshore delivery usually fails on churn. Someone learns your platform, then moves on, and you pay again to rebuild the same knowledge. In six years we have not lost a single person, which is why our placements are counted in years.
Why people stay4 yrs
SecOps Architect
Global energy company
Security operations design and run, unbroken since 2022.
3 yrs
GRC & SecOps Architect
Global insurance company
Owns the risk, policy and compliance workstream end to end.
3 yrs
HRSD Consultant
Global manufacturing company
Employee service delivery across a multi-region rollout.
2 yrs
SAM Consultant
Global retail company
Software asset management across a retail and franchise estate.
How we work
Fastest start
Individual certified consultants embedded in your delivery team and reporting into your leads. Your process, your tooling, your ceremonies.
Most chosen
A ring fenced squad, usually one architect plus two to four developers, owning a defined workstream from design through to hypercare.
Steady state
We take operational ownership of the platform against agreed service levels, and work an enhancement backlog alongside the run work.
Global retail company
Zero churn across two parallel engagements
Global energy company
4 years unbroken, no handovers
Global insurance company
Audit evidence produced from live platform data
Delivered alongside
Regulated change control, evidence trails and customer case handling for banks, insurers and asset managers who cannot improvise their audit story.
Plant and asset visibility, field dispatch and supplier request handling across sites that rarely share the same systems or the same working day.
Order management, network incident correlation and subscriber support, where volume is the design constraint and downtime is public.
Store and campus estates, employee services at scale and citizen facing request flows that have to work for people who never get training.
One certified developer next week, or a pod to own a full module rollout. Either way we can have matched profiles with you inside 48 hours, with certifications, project history and day rates attached.
